Christiana Ioannou

Performance Marketing Manager

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Digicurious T-shaped Marketeer with 13 years of experience including 7 years experience in senior roles Let's talk about #growthmarketing #digitalmarketing #performancemarketing Working experience in: Google Ads, Youtube Ads, Facebook Ads, Microsoft Ads, Linkedin Ads, Twitter Ads, Native Ads, Google Analytics, Optimization, Affiliate Marketing, Social Media Marketing, Content Marketing, Account Management Basic knowledge in: Wordpress, CSS, Mailchimp, Sendgrid, TikTok Ads, Snapchat Ads, Pinterest Ads Tools: AI, Asana, Monday.com, Slack, Trello, Hubspot, Google Analytics, SemRush, Similar Web, Unbounce, Bannersnack, Adobe Premiere Soft Skills: Organization, Analytical, Creative, Problem Solving, Communication, Positive Thinker
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July 27, 2026
A call flow builder is an interactive visual designer that lets teams create, edit, and deploy custom call flows without writing code. It is the tool that maps how incoming calls are greeted, routed, queued, transferred, and resolved, replacing complex telephony configuration with a drag-and-drop interface that business users can operate independently. Rather than submitting […]
July 8, 2026
Modern contact centers generate more data than ever before. Every call, chat, email, SMS, social message, queue event, agent action, escalation, survey response, and service outcome creates information that can help leaders understand performance. But data by itself does not improve customer service. The real value comes from turning that data into clear, usable insights […]